Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user assistance staff is qualified to speedily care for all Linux web hosting users’ concerns and advise requests. Via our ticketing system, you’ll be able to share your request and a support staff fellow member will go back to you within maximum 60 minutes. In fact, practice has demonstrated that the regular response time is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us every time required. Our staff of specialists will undoubtedly be on the web for you 24x7x365 to respond to all of your problems and to sort out any issue that you might have. You can open a help support ticket from the BMtec Web Site Control Panel or send us an e–mail anytime. Moreover, on working days, you could call us or make use of the online chat alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you require guidance while performing tasks within the Control Panel, you can always click the Help button and see your issue in the variety of articles or blog posts that will come up. We have as well turned the majority of the posts into video tutorials. The catalogue of training videos will show up if you pick the Videos press button present in each section.