1 hour ticket response
Fast support is our fundamental task and this is why we have a team of skillful client support engineers who are prepared to offer a swift response to any question that you might possibly have. Just open your client support ticket from your Web Site Control Panel and we’ll respond back to you within 60 minutes at the latest. As a matter of fact, we strive hard and aim for a 20–minute tech support ticket response time.
An Exceptional Tech Support Service
Our client care team members possess significant experience in the Linux web hosting business and are accomplished enough to come up with a prompt solution to your problem. If, however, the problem at hand is not within the competency of a customer service technician, the tech support ticket will be forwarded to a developer or sysadmin for additional assistance.
An Easy–to–Browse Help Section
In the Web Site Control Panel you’ll find an intuitive Help Center section where you can get quick hints on how to use our web hosting services. You can see the answers to your questions in our F.A.Q. section, see more hints in the web hosting account administration articles or check out the step–by–step video tutorials.
