Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • You can find almost all the answers to your questions in the intuitive Help Center section included in your Web Site Control Panel. It features an extensive database with regularly asked questions and detailed help articles compiled by our competent client support team.

  • Top quality support service

  • Tutorial Videos

  • If you would like to watch how an action is performed or how an issue is settled, rather than just reading about it, then examine our collection of instructional video tutorials. They cover lots of different topics and will help you quickly understand how to work with our Web Site Control Panel.

  • Intuitive help center

  • A One–Hour Support Ticket Response Guarantee

  • We back up our semi–dedicated servers with a 24–7–365 help desk service and a sixty–minute ticket response guarantee. Our skilled technicians will be available 24x7 to reply to your enquiries and to settle any problem that you might come across. Just open a helpdesk ticket from the Help Center section and we’ll get back to you instantly.